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Billing Terms & Conditions

Billing Terms & Conditions

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.  We accept most major credit cards including Visa, Mastercard, Discover, and American Express.  We also accept Paypal as a form of payment.  

Shipping Policies

Shipping costs are free to the buyer at the time of purchase. If an item is lost during shipping, the seller will refund the buyer the full cost of the item.  If an item is damaged during shipping, the seller will not be held responsible. Seller will take all reasonable steps to protect against loss, damage or destruction of services or materials it provides to Buyer.

More detailed information on our shipping policies is available here: shipping policy.

Refund/Return Policy

Items may be refunded or returned if the buyer notifies the seller within 30 days from the day you receive the package. The buyer must contact the seller by email: hello@tarhus.com or through the customer account page on the website where a return can be processed. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information: return policy.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: hello@tarhus.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.