Privacy Policy
INTRODUCTION
At www.tarhus.com, responsibility of MULTI LIBERTY, SL we are committed to ensuring that your personal data is protected and not misused.
In this document we explain who is responsible for the processing, for what purpose your personal data is processed, the legitimacy of the processing, how we collect it, why we collect it, how we use it, what rights you have, and we also explain the processes we have to protect your privacy.
If you provide your personal information and use our websites, we will assume that you have read and understood the terms and conditions set forth to protect your personal information. MULTI LIBERTY, S.L. assumes responsibility for compliance with applicable national and European data protection laws and aims to process your data in a lawful, fair and transparent manner.
This document applies to MULTI LIBERTY, S.L.
CONSIDERATIONS TO BE TAKEN INTO ACCOUNT
WHO IS RESPONSIBLE FOR THE PROCESSING?
The definition of "data controller" is described in the General Data Protection Regulation and is as follows:
"DATA CONTROLLER" OR "CONTROLLER" MEANS.
The natural or legal person, public authority, department or any other body which alone or jointly with others determines the purposes and means of the processing.
MULTI LIBERTY, S.L. is responsible for the processing of personal information that its customers make.
If you have any questions, comments or concerns, or would like to make suggestions regarding the use of your personal information, you may send an email to the Privacy Officer at the email address hello@tarhus.com.
INFORMATION ABOUT MULTI LIBERTY, S.L..
We are constantly bringing new products to the market in areas as diverse as fashion and accessories, decoration and home furnishings, pet accessories.
Name of the company MULTI LIBERTY, S.L.
Registered office: Calle cruces de san juan, 47. 35015 - Las Palmas de Gran Canaria, Spain.
E-mail: hello@tarhus.com
TAX IDENTIFICATION NUMBER: B27852839.
Website: www.tarhus.com
FOR WHAT PURPOSE DO WE COLLECT YOUR PERSONAL DATA?
The main reason why we collect your personal data is to facilitate and improve the service that you, as a customer, expect from us.
We collect your personal information to process purchases, orders, or inquiries you make on our websites or in our applications, even though some of the above services may be temporarily inactive.
Here are the main purposes we have identified in MULTI LIBERTY, SL:
Compliance with legal obligations, including but not limited to Law 10/2010 on the prevention of money laundering.
Managing the purchase of products or services offered by www.tarhus.com, including distance selling and managing shipping and returns.
Establishing and managing a personal account with one-time registration that can be used to purchase products and services offered on www.tarhus.com.
Forwarding customer inquiries, suggestions and complaints in order to manage and resolve them.
Surveys to improve our services.
Market research and marketing, reports on consumer habits, statistical data and market trends in order to offer you products and services that may be of interest to you.
To profile and analyze our customers' behavior when using our websites or applications, but only if you give us your consent to do so.
To keep you informed about our latest products, offers, opportunities, etc. The channels we typically use are as follows: Email, phone, SMS, push messages, but only if you give us your consent.
▪ Administration for VAT refund on purchases made by tourists who are not residents of the European Community.
HOW DO WE COLLECT INFORMATION ABOUT YOU?
We collect personal information about you in several ways. In some cases, you will contact us to provide us with your personal information, and in other cases, we collect your personal information in other ways. Below we explain the different ways we collect personal information about you and some examples of how we use that information.
HOW DO WE COLLECT INFORMATION ABOUT YOU?
We collect personal information about you in a variety of ways. In some cases, you will contact us to provide us with your personal information, and in other cases, we collect your personal information in other ways. Below, we explain the different ways we collect personal information about you and some examples of how we use that information.
INFORMATION YOU PROVIDE TO US.
We collect personal information that you provide to us through some of MULTI LIBERTY, SL's websites, by email, by cell phone, when you order a service, or by other means. In each case, at the time of collection, you will be informed of the owner, the purpose of the processing, the recipients of the information and how you can exercise your rights under applicable data protection laws.
Example: you may provide us with information when you contact our customer service, place an order, register on our websites, update your preferences and account information, complete a questionnaire, enter a contest, etc.
Generally, you provide us with the following personal information: First and last name, address, identification number, date of birth, email address, contact phone number and payment details. In very specific cases and depending on the purpose and use of your data, we may collect data on personal, academic and professional characteristics, employment data, business information, social, economic and insurance circumstances, and the transfer of goods and services. You also consent to the transfer of data to financial institutions for the processing of deferred payment consumer product sales contracts.
If you have never requested that we send you promotional communications, you may sign up for the various newsletters we make available or email us at hello@tarhus.com.
INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE.
We collect and store limited personal information and anonymous aggregate statistics about all users who visit our website, whether you actively provide such information to us or simply browse our website. The information we collect includes the Internet Protocol ("IP") address of the device you are using, the browser software you are using, your operating system, your browser?
the browser software you use, your operating system, the date and time of access, the Internet address of the website from which you accessed our websites, and information about how you use our website.
We use this information to find out how long it takes for our website to load, how it is used, how many visits there are to different areas of our website, and what type of information most attracts visitors. This also allows us to determine if the website is functioning properly, and if we discover errors or bugs in the way the website works, we can fix them and improve the performance of our website to better serve all users.
This information is collected using cookies, for more information please see the Cookie Policy.
SOCIAL NETWORKS
It is becoming more and more common to use social networks, and in this sense MULTI LIBERTY, S.L. is present in most of them, representing another way to contact you.
The information we collect through social networks sometimes includes personal information that is online and publicly available. We always make sure that any information we use is correctly attributed to its source or anonymized.
These social networks may have their own privacy policies explaining how they use and share your personal information. We encourage you to carefully review the privacy policies of these social networks before using them to ensure that you are comfortable with how your personal information is collected and shared.
MOBILE PHONE
If you use your cell phone, www.tarhus.com has a geolocation function whose main purpose is to detect your location in order to show you the nearest room. If you have enabled the geolocation feature on your mobile device, you can use all the features of the applications. If geolocation is not enabled, we will inform you about it and ask your permission in advance through a warning message.
This geolocation service will not be used to share your location with third parties unless required by law.
Most mobile devices offer the user the option to disable location services. This feature is most likely located in the device's settings menu. If you have any questions about how to disable location services on your device, we recommend that you contact your mobile carrier or the manufacturer of your device.
To disable location services on your Android device, select Location Services in your phone's settings menu. Most Android devices allow you to disable location services for the entire phone, such as GPS services and third-party location services. If you do not check the box to enable location services, location services usually remain disabled.
To disable location services for your iPhone, you can disable location services for all iPhone models by going to the Settings menu and selecting Location. To disable location services for the entire device, swipe down until you see the Disable option. To disable location services for a specific app, swipe down next to the app name until the Disable option appears.
WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL DATA?
We process your personal data on a lawful basis for a number of purposes:
To fulfill a contract and/or business relationship.
To comply with various legal obligations.
For legitimate interest reasons, e.g. for security reasons, fraud prevention, to improve our services and products through market research or to deal with inquiries, questions or possible complaints that may arise.
With your consent, for example, to send you personalized offers from www.tarhus.com.
WITH WHOM MAY WE SHARE YOUR PERSONAL INFORMATION?
If you have given us your consent, the data you provide will be shared with MULTI LIBERTY, SL for processing for the purposes described above. Not all of the purposes described above require the transfer of data. In some cases, it is necessary for us to transfer the data you provide to third parties in order to provide the requested service, such as logistics, transport and delivery services, installers and/or fitters, home renovations, etc.
There are also companies that provide other types of services to us, such as: Information Technology (information storage and processing), security services, financial services, auditing services, etc.
These third parties only have access to the personal data they need to provide these services. They are required to keep the personal data that you provide to them.
Confidentiality of your personal data and not use it in ways other than those requested by us.
In any case, MULTI LIBERTY, S.L. assumes responsibility for the personal data you provide to us, and we require the companies with which we share your personal data to apply the same level of data protection as we do.
Likewise, your personal data will be made available to public administrations, judges and courts in order to clear up any possible liabilities arising from its processing.
INTERNATIONAL TRANSFER
The personal data we collect is located in France, although some companies of the Group may operate in other countries and your personal data may be collected in the country where you live.
In some cases, cloud computing services are contracted in third countries, resulting in international data transfers. In these cases, appropriate safeguards are in place to protect your data, about which you can obtain more information by writing to hello@tarhus.com.
Our store is hosted by Shopify International Limited. They provide us with the e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's database and data storage system and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information about your purchase transaction is stored for as long as is necessary to complete your order. Once your order is complete, the information associated with the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, which is administered by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.
LINKS TO THIRD PARTY WEBSITES
In the event that we provide links to websites that are not operated or controlled by MULTI LIBERTY, S.L., you will be promptly notified, as MULTI LIBERTY, S.L. has no control over those websites and is not responsible for their content, has no control over how others collect and use your personal information, and is not responsible for and does not provide explanations of third-party websites.
These websites may have their own privacy policies explaining how they use and share your personal information. We encourage you to review their privacy policies carefully before using these websites to ensure that you are comfortable with how your personal information is collected and shared.
COOKIE POLICY
www.tarhus.com uses cookies to provide a better service and to give you a better browsing experience. We want the cookies we use to be clear and concise, and explain below what a cookie is, what it is for, what types of cookies we use, what purpose they serve, and how you can set or disable them if you wish.
WHAT IS A COOKIE AND WHAT IS IT USED FOR?
A "cookie" is a small file that is stored on the user's computer, tablet, smartphone or other device with information for navigation.
Setting cookies for all our users helps us improve the quality of our website. This allows us to control which pages are helpful, which are not, and which can be improved.
Cookies are essential for the functioning of the Internet. They offer numerous advantages in the provision of interactive services and facilitate the navigation and usability of our website. In no case can cookies damage your computer. Rather, the fact that they are active helps us to detect and correct errors.
WHAT TYPES OF COOKIES DO WE USE? DEPENDING ON WHO MANAGES THEM
Personal cookies
These are the ones that are sent to your computer from our own devices or domains from which we provide the service you have requested.
Third party cookies
These are those that are sent to your computer from a computer or domain that is not managed by us, but by another cooperating company.
DEPENDING ON HOW LONG THEY REMAIN ACTIVATED.
Session cookies
These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none of these cookies are stored on your computer's hard drive. The information obtained through these cookies is used to analyze patterns of web traffic. Ultimately, this allows us to provide a better experience to improve the content and user experience.
Persistent cookies
They are stored on your hard drive and read by our website each time you visit it. A persistent cookie has a specific expiration date. After this date, the cookie will no longer function. We usually use these cookies to facilitate the purchase and registration services.
ACCORDING TO THEIR PURPOSE
Technical cookies
These cookies are necessary for the navigation and smooth functioning of our website. For example, they allow the management of traffic and the transmission of data, access to protected areas, the purchase process of an order, the use of security features, the storage of content for the transmission of videos or the sharing of content through social networks.
Cookies for personalization.
These cookies allow you to access the Service with predefined characteristics based on a number of criteria, such as the language, the type of browser you use to access the Service, the regional configuration from which you access the Service, etc.
Cookies for analysis purposes
These cookies make it possible to quantify the number of users and thus carry out the measurement and statistical analysis of the use by users of the services offered. For this purpose, your browsing behavior on our website is analyzed in order to improve our services. We also use analytical cookies for device recognition and fraud prevention in certain transactions with the shopping card Financiera El Corte Inglés and in all transactions financed by this entity.
Cookies for advertising purposes
These cookies allow us to manage as efficiently as possible the advertising spaces that may be included on our website.
Cookies for behavioral advertising.
These cookies store information about user behavior obtained through continuous monitoring. With their help, we can learn about your browsing habits on the Internet and show you advertisements that are related to your browsing profile.
COOKIES USED
Below we describe the cookies used on our website:
_session_id, a unique session ID that allows Shopify to store information about your session (referrer, home page, etc.).
_shopify_visit, no data storage, persistent for 30 minutes since last visit. Used by our website provider's internal statistical tracking tool to track the number of visits.
_shopify_unique, no data retention, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per individual customer.
_shopify_cart, unique ID, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, storefront_digest unique session id, unique identifier, not defined if the store has a password, used to determine if the current visitor has access.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We keep your personal data only as long as we need to use it for the purpose for which it was collected and for the legal basis of the processing in accordance with applicable law. We will keep your personal data for as long as we maintain a contractual and/or business relationship with you, or as long as you do not exercise your right to erase your data and/or restrict its processing.
In this case, we will keep the blocked data in an appropriate manner without using it as long as it is necessary for the assertion or defense of claims or can be used for the assertion of claims or can lead to claims.
or derive from their processing any judicial, legal or contractual liability that must be processed and for which recovery is necessary.
HOW CAN YOU EXERCISE YOUR RIGHTS?
The Data Protection Regulation allows you to exercise your rights of access, rectification, opposition, cancellation, restriction of processing, portability and the right not to be subject to an individual decision against the controller.
These rights are characterized by the following features.
HOW CAN YOU EXERCISE YOUR RIGHTS?
The Data Protection Regulation allows you to exercise your rights of access, rectification, opposition, erasure, restriction of processing, portability and the right not to be subject to an individual decision against the controller.
These rights are characterized by the following features.
They may be exercised free of charge.
If the requests are manifestly unfounded or excessive (e.g., in the case of repeated requests), the controller may charge
Charge a fee in proportion to the administrative costs incurred.
Refuse to take action.
Requests must be responded to within one month, although this period may be extended by a further two months depending on the complexity and number of requests.
The controller is required to inform you of the means to exercise these rights. These means must be accessible, and the right may not be denied solely because you choose another means.
If the request is made electronically, the information shall be provided electronically whenever possible, unless specifically requested by the data subject.
If the controller does not comply with the request, it shall inform the data subject within one month of the reasons for its failure to act and of the possibility to lodge a complaint with a supervisory authority.
You may exercise your rights directly or through your legal representative.
It is possible for the controller to process your request on behalf of the data subject if both have stipulated this in a contract or legal act that binds them.
RIGHT OF ACCESS.
The right of access means that you can contact the controller to find out whether or not they are processing your personal data.
RIGHT TO RECTIFICATION
The right to rectification means that you may request the controller to rectify your inaccurate personal data without undue delay.
Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed, including by means of an additional declaration.
In your request, you must specify what data is involved and what correction is to be made. In addition, your request may need to be accompanied by documentation proving the inaccuracy or incompleteness of your data.
RIGHT TO OBJECT
The right to object means, as the name suggests, that you may object to the processing of your personal data by the controller in the following cases:
When processed on the basis of a task carried out in the public interest or a legitimate interest, including profiling.
If the processing is carried out for the purpose of direct marketing, including profiling as mentioned above.
RIGHT TO ERASURE.
The right to erasure may be exercised in the following circumstances against the controller by requesting the erasure of your personal data:
If your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
If the processing of your personal data has been based on consent that you have given to the controller and you withdraw your consent, unless the processing is based on another legitimate ground.
The processing by the controller was based on a legitimate interest or the performance of a task carried out in the public interest and there were no other grounds justifying the processing of your data.
To use your personal data for direct marketing purposes, including profiling in connection with such marketing.
If your personal data has been processed unlawfully.
However, this right is not unlimited, so it is possible to refrain from erasure if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, for reasons of public interest, in the field of public health, for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes, or for the establishment, exercise or defense of legal claims before the courts.
The controller is obliged to block the data when they are corrected or deleted.
The blocking of the data consists in the identification and reservation of the data, the adoption of technical and organizational measures that prevent their processing, including their visualization, with the exception of their provision to judges and courts, the Public Prosecutor's Office or the competent public administrations, in particular the Data Protection Authorities, for the fulfillment of any responsibilities arising from the processing and only for the period of limitation of these responsibilities.
At the end of this period, the data must be destroyed.
RIGHT TO RESTRICTION OF PROCESSING.
This new right consists in obtaining the restriction of the processing of your data by the controller, and its exercise has two aspects:
If you contest the accuracy of your personal data, for a period that allows the controller to verify it.
If you have opposed the processing of your personal data by the controller on the basis of a legitimate interest or a task carried out in the public interest, verifying whether these grounds outweigh yours.
Request the controller to retain your data :
If the processing is unlawful and you have opposed the erasure of your data and instead request the restriction of its use.
If the controller no longer needs the personal data for the purposes of the processing but the data subject needs it to assert, exercise or defend claims.
RIGHT TO PORTABILITY
The aim of this new right is to further strengthen control over your personal data so that, in the event of automated processing, you can receive your personal data in a structured, commonly used, machine-readable and interoperable format and transfer it to another controller, provided that the processing is lawfully based on consent or in performance of a contract.
However, by its nature, this right does not apply where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
WHERE CAN YOU EXERCISE YOUR RIGHTS?
To exercise your rights, MULTI LIBERTY, SL provides you with the following options:
Send the completed and signed form, together with a photocopy and/or a scan copy of the identity card or document proving the identity of the applicant, to the email address hello@tarhus.com. You may file a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with the response to the exercise of your rights. For more details, please visit the website www.agpd.es.
WHERE CAN YOU EXERCISE YOUR RIGHTS?
To exercise your rights, MULTI LIBERTY, SL provides you with the following options:
Send the completed and signed form, together with a photocopy and/or a scan copy of the identity card or document proving the identity of the applicant, to the email address hello@tarhus.com. You may file a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with the response to the exercise of your rights. For more details, please visit the website www.agpd.es.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We are committed to protecting your personal data. We use appropriate technical and organizational measures to protect your personal data and privacy, and we review these measures regularly. We protect your personal data through a combination of physical, computer and logical security controls, including access controls that restrict and manage the way your data and personal information is processed, stored and managed. We also ensure that our employees receive appropriate training to protect your personal information. Our procedures indicate that we may ask you for proof of identity before we share your personal information.
As part of our security and privacy guarantee, we are particularly concerned with providing you with the highest level of security and protecting the confidentiality of the personal information you provide to us. Therefore, business transactions are conducted in a secure server environment using the Secure Socket Layer (SSL) protocol.
If at any time you experience problems accessing any part of our website, it may be due to the model or version of your browser or its settings. If you would like us to help you resolve this issue, or if you have any questions about how our shopping system works, please contact us at hello@tarhus.com. We will be happy to help you.
The Internet is a medium that allows business transactions to be conducted over the net. Therefore, one of the main concerns of Internet users is the security of data on the Internet.
An e-commerce transaction is the whole process of making a commercial contract, including the contact between the two parties :
Customer and Company. The aspects that all commercial transactions must comply with are the following:
The authentication, which guarantees with which legal or natural person we are communicating.
The integrity, which means that the content of the communication between the two parties must not be modified.
Confidentiality, which guarantees that no unauthorized person has knowledge of the content of the communication.
The security and confidentiality of the data you provide to us is of particular concern to us.
HOW ARE CHILDREN'S DATA PROCESSED?
The www.tarhus.com website and its products are not normally intended for children, although we may occasionally run a campaign in which children may show an interest. However, we do not knowingly collect personal data from children without the consent of their parents or guardians.
If you are a minor, please do not attempt to register as a user of our website. If we discover that we have inadvertently received personal information from a minor, we will delete that information as soon as possible.
WHAT PRECAUTIONS SHOULD I TAKE?
Here are some of the precautions we recommend our customers take:
Do not share your username and password.
Do not write them down in easily accessible places: Computer, diary, etc.
Always use our SSL security system.
Always log out of your browser after accessing a secure area or entering your username or password into the system.
Changes to this Privacy Information
We will review and update this Privacy Information if the law or any of the procedures for processing your personal information change.